RETURNS, DEPOSITS & SHIPPING POLICY

TATTOOS

  • All tattoo and consultation deposits are non-refundable.

  • Each tattoo artist independently sets their prices and collects their own payments. Most artists require a deposit to secure an appointment. This deposit will be deducted from the final cost of your tattoo.

GALLERY ARTWORK

  • All artwork purchases are final sale and non-refundable.

  • All artwork purchases must be paid in full at the time of purchase.

  • Artwork included in an exhibition will not be available for pickup, delivery, or shipping until the exhibition has ended. For artwork not currently part of an exhibition, please allow up to 10 business days for processing.

  • Gallery pickup: Free pickup is available at the gallery once artwork is ready. Pickup must be coordinated in advance by emailing michelle@distortionsociety.com.

  • Local delivery: We offer local delivery within 100 miles of the gallery at the following rates:

    • 0–10 miles: Free

    • 11–50 miles: $100

    • 51–100 miles: $150

  • Shipping: Artwork can also be shipped. All shipping costs are the responsibility of the collector. Shipping costs can be quoted by emailing michelle@distortionsociety.com or using the flat-rate shipping options listed with individual items in our Square online shop.

  • Damaged artwork: If your artwork arrives damaged through shipping or delivery, please email michelle@distortionsociety.com with photographs of the damage. We will work with you to file an insurance claim and determine an appropriate resolution.

APPAREL & MERCHANDISE

  • All apparel and merchandise purchases are non-refundable.

  • Exchanges are available within 30 days of purchase for unworn or unused items, subject to stock availability.

For questions about purchases, artwork delivery, shipping, or exchanges, please contact us at michelle@distortionsociety.com.